Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Information Collected

The types of personal information we collect include all the information entered on the Order Form pages: shipping and billing name and address, email address, phone number and credit card information. We collect this information from you using the harlequincps.co.uk store hosting and backend services.

Uses of information

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to provide services where the outside party is acting on our behalf and has no independent right to use the information we provide (i.e. a third party shipping or payment gateway).

In the process of fulfilling your order, we may contact you regarding your order status or to clarify information you have provided.

We may also contact you from time to time about products or specials that we think you may be interested in. If you do not wish to receive these notifications, we will honor your request not to send them to you.

We use return email addresses from your email correspondence to us to answer the email we receive. Such addresses from your correspondence are not used for any other purpose and are not shared with outside parties.

Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to tell us not to allow such unrelated uses.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Access and Data Correction

You can access and correct your order and contact information by contacting us. Alternatively you can also access your details and order history on www.harlequincps.co.uk/shop if you are a registered user.

Cookie Policy

“We might collect and use information about your computer (such as your IP address, operating system and browser type) for system administration and reporting (including, where relevant, reporting aggregate information to third parties such as our advertisers). This information that we collect is statistical data about your browsing history but does not identify any individual. For the same reasons, we may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

Essential Cookies

Some of the cookies we use are to enable essential parts of our site to operate and have already been set. For example, we use essential cookies to maintain the contents of your shopping basket.

Google Analytics Cookies

We also use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Refusing or Deleting Cookies

You may refuse or delete cookies by activating the setting on your browser which allows you to refuse or delete the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

You may opt out of Google Analytics without affecting how you visit our site, for more information on opting out of being tracked by Google Analytics across all websites you use, visit this  Google page.